Two tech companies face a reputation backlash but demonstrate how to quickly recover good will with their customers.
Each week, Erin Jones and I take a look at the most interesting reputation management stories, answer your questions, and share valuable ORM tactics. In this week’s episode:
- EA Games sets new record for Reddit down votes, quickly reduces game credit costs.
- After Logitech announces Harmony Link’s demise, backlash ensues, forcing the company to apologize and appease.
- Erin’s back from one of the largest marketing conferences in the US, with her top 3 take aways for ORM.
- Don’t miss Erin’s workshop in South Denver!
If you have a question you would like us to tackle, please leave a comment below or on my Facebook Page.
Transcript (forgive us for any typos):
Source: Andy Beal