Elevating Our Team, One Email at a Time

Spotlight on Community Manager Molly Knobloch

At Main Street Hub, building a strong sense of community plays a large part in what we do for our small business customers. We love being able to bring people and communities together.

This is a passion that Community Manager Molly Knobloch has not only for our customers, but for the Main Street Hub Team.

Molly saw an opportunity to help our team grow closer, so she created Hub Happenings. This monthly email send allows Hubsters to share projects they’re working on outside of the office, upcoming events, their favorite local businesses, and even their pets.

Learn more about Molly and how she’s bringing the team together:

Tell us about yourself!

“I’m from Boston, and I went to school in New Orleans at Tulane University. I’m very interested in art — that’s what I majored in during college, and I still have a studio here in Austin. I’m training for my second half marathon, and I just adopted a dog.”

What drew you to Main Street Hub?

“My friend started working here, and it sounded really interesting. I love local businesses, and it’s fun to represent them. I’m an artist and a visual person, so creating content is really fun for me — especially when you’re working with beautiful images like our photographers take. It’s pretty exciting.”

What’s one of the things you value most in an office culture?

“In an office culture, I definitely value honest feedback. I think if everyone can be honest about what they need and what they’re looking for, everyone can be more productive and efficient. I really like that about Main Street Hub.”

Tell us about Hub Happenings — what is it, and why did you create it?

“Hub Happenings is a monthly email that lets people know about the events that are coming up that Hubsters are involved in. It also has other fun things, like meet-ups, people’s pets, and local business highlights.

“When there was a call for people to help plan team bonding, I started thinking about ways we could bond as a team, and I thought this was something that was missing.

“I always hear through the grapevine that other people are comedians and musicians and actors and artists. I feel like you can miss out on a lot of cool events if you haven’t talked to the people involved in them. I think everyone should have the opportunity to go support their coworkers and find out common interests with other people. Hub Happenings is a good way to get the word out about your interests and what you’re doing in the community.

“I’m excited other people are excited about it and that people can connect outside of the office.”

How has it impacted the office?

“I’ve gotten a really good response from it. A lot of people have said ‘This is so fun!,’ ‘I had no idea so-and-so was a comedian, musician, etc.,’ and they’re excited to learn new things about their coworkers.

“People also get really excited about sharing their pets, so I have a backlog of pet photos I’ll be putting out in future emails. Also, I think the local love spotlight is really fun because there are so many new businesses to try.”

What’s your favorite Main Street Hub value?

“My favorite value is Speak Up. I’m a really vocal person. I like working in an office where we’re encouraged to Speak Up if we think something can be improved, if someone deserves recognition, or if we need help.”

Why is helping Hubsters build relationships with each other important?

“It helps connect everyone in the office — you may not know how much you have in common with the person sitting next to you or across the room from you. Knowing that a lot of people at Main Street Hub have creative passions is an awesome way to get connected and feel like you belong in this workplace.

“We’re representing local businesses around the country and that translates into our everyday lives. We want to support local in our everyday lives. Whether it’s a local business someone loves or somebody is performing at a local bar or having a show at a local theatre, we’re all part of the local community, and it’s cool to connect that way.”

Learn more about our team here! Want to work with us? Apply here.

Follow us on Facebook, Twitter, Instagram, and LinkedIn to always know what’s happening with our team!

Elevating Our Team, One Email at a Time was originally published in Main Street Hub on Medium, where people are continuing the conversation by highlighting and responding to this story.

Source: Main Street Hub


As a reputation management pioneer, Nick has the inside scoop on all things Reputation Management. This blog will focus on Reputation, practices, technologies, providers and re-shared content from some of the preeminent players in the industry. We hope you enjoy!

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