Tagged: Reputation Search

reputation search

Apple Launches New Maps Connect For Local Businesses 0

In an effort to enhance Apple Maps, Apple recently released a self-service feature for local business owners to create listings. This portal is called Apple Maps Connect

Maps Connect is intended for local business owners to create their listing, as well as update contact info, business categories, hours, and social profile links. Business owners can add information directly into the mapping service.

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By following a few steps and verifying the business via automated phone call, local business owners all over the country can create a presence on Maps. Maps Connect is currently available to only U.S. businesses, but Apple says that more countries will be added soon.

For more information on signing your business up on Maps Connect, check out this link

UPDATE: Apple Maps Connect for small businesses is now available across the globe! The Apple Maps Connect service has expanded into more countries, including the U.K., Australia, New Zealand, and more. Check out this link for more info.

Source: Review Push

Groupon Launches Local Business Directory 0

The popular daily deals site, Groupon, recently released a new format to enhance online presence for local businesses called Pages. Business owners will be able to display offers, current news, customer reviews, and other information on Groupon Pages.

Groupon has been discreetly building this feature. The site has already created 7 million Pages! Since the service has gone live, Pages is now opening up to all U.S. businesses. The existing Pages are free to claim by the business owners. If businesses wish to continue to build their Pages, Groupon offers a point of sale solution called Gnome. Gnome will track analytics and more to further build out the business Pages.

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“Pages brings millions of additional businesses to the Groupon marketplace and connects them with our large community of mobile users looking for things to do, see or buy,” said Groupon CEO Eric Lefkofsky. The introduction of the new Pages aim to widen Groupon’s reach to potential local business customers, rather than serving as a platform people visit to redeem a deal and do not visit again until the next deal becomes available. This new service opens doors for Groupon to compete with Yelp, Google, Facebook and other local business directories.

To learn more about Groupon’s new Pages, check out this link.



Source: Review Push

TripAdvisor Has Instant Reservation Option for European Restaurants 0


TripAdvisor recently acquired European restaurant booking platform lafourchette. The popular online review directory has quickly integrated lafourchette’s inventory of more than 13,000 restaurants.

On September 18th, TripAdvisor introduced Instant Reservation, which gives patrons access to make table reservations straight from the site for participating restaurants.

Diners were previously directed to the lafourchette site to make dining reservations, rather than having the ability to book a table straight from the restaurant’s TripAdvisor page.

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This move toward easier booking puts TripAdvisor in competition with the largest online reservation platform and popular restaurant review site OpenTable.

Although Instant Reservation is currently available for only participating restaurants in Europe, all 2.3 million restaurants worldwide with TripAdvisor listings will eventually be encouraged to participate.

Restaurant owners across the globe will soon be able to offer TripAdvisor’s online booking option. Diners will be able to book reservations conveniently from the restaurant’s TripAdvisor page. Stay tuned for the release of Instant Reservation in other countries! 

To read more about Instant Reservation and how it works, visit the link below. 



Source: Review Push

Get More Customers to Review Your Business 0

The power of online reviews is increasing. Web savvy customers continue to share their opinions online, and business owners are following suit. With competition rising all around, local businesses should take note of their reviews now more than ever.

A high number of reviews can increase your local SEO and attract new business. A Zendesk survey found that 90% of participants said positive reviews affected their buying decision, and 86% said they were impacted by negative reviews. Positive online feedback is the most desirable, but even negative reviews can help bring in new customers. Check out our previous blog post to see how negative reviews can be positively influential for your business.

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How can you get more customers to write reviews for your business? There are different ways to get more reviews, and they’re probably easier than you think.

An effective way to get more reviews is to simply ask. Proactively ask customers for reviews in a timely manner after they have purchased your product or service. This shows the customer that you value their feedback. 

Customers may also wonder what they can get in return for their feedback. Offer incentives for reviews, such as $5 off the next purchase or 10% off their next visit. This will provide a small token of your appreciation for their review, and the customer has a reason to come back again.

It is also helpful to make it easy for customers to leave a review. Make the links to your review sites accessible by including URLs on a receipt, email signature, or newsletter.

For more tips on getting reviews, take a look at the Forbes article below.



Source: Review Push